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PRIVACY POLICY

This privacy policy defines how SWEET PANTS uses and protects any information you give to SWEET PANTS when you use this site. SWEET PANTS is committed to protecting your privacy. If we ask you to provide certain information by which you can be identified when using this site, you can be assured that it will only be used in accordance with this privacy statement. SWEET PANTS can change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes.

cookies

What we collect. We may collect the following information:

- Name
- Contact information, including email address
- Geographic data such as postal code, preferences and interests
- Other relevant information for customer surveys and/or offers.

For the complete list of cookies we collect, see the List of cookies we collect.


What we do with the information we collect

We need this information to understand your needs and provide you with a better service, including for the following reasons:
- Internal registration
- We can use information to improve our products and services
- We may periodically send promotional emails about new products, special offers or other information using the email address you provided.
- From time to time, we may also use your information to contact you for market research purposes. We can contact you by email, phone, college or mail. We may use the information to customize the website to suit your interests.

security

We are committed to ensuring the security of your information. In order to prevent unauthorized access or disclosure, we have put in place appropriate physical, electronic and management procedures to safeguard and secure the information we collect online.

How do we use cookies

A cookie is a small file that requires permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps to analyze web traffic or lets you know when you are visiting a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, tastes and dislikes by collecting and memorizing information about your preferences.

We use traffic log cookies to identify the pages used. This helps us analyze web page traffic data and improve our website to meet customer needs. We only use that information for statistical analysis, and then the data is removed from the system.

Overall, cookies help us provide you with a better website, allowing us to monitor which pages you find useful and which are not. A cookie does not give us access to your computer or any information about you, except for the data you choose to share with us. You can choose to accept or refuse cookies. Most browsers automatically accept cookies, but you can usually change your browser settings to refuse cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, be aware that we have no control over this other site. Therefore, we cannot be responsible for the protection and confidentiality of the information you provide when visiting these sites and these sites are not governed by this privacy statement. You should exercise caution and refer to the privacy statement applicable to the website in question.

Control your personal information

You may choose to restrict the collection or use of your personal information as follows:
- If you do not wish us to use your personal information for direct marketing purposes, you can request it at any time by writing to us or by sending us an email to [email protected]

We will only sell, distribute or rent your personal information to third parties if we have your permission or if required by law. We may use your personal information to send you promotional information about third parties that we believe may be of interest to you if you tell us that you want this to happen.

You can request details about the personal information we hold about you under the 1998 Data Protection Act. If you would like a copy of your information, please contact [email protected].

If you believe that the information we hold about you and that we keep for an indefinite period of time, is incorrect or incomplete, please write to us or send us an email as soon as possible, as indicated above.

If you wish to correct or delete some or all of your data, you can request it at the following email address: [email protected]. However, we remind you that we reserve the right to retain your transaction data in accordance with applicable laws and regulations and in accordance with our Data Retention Policy.

Temps de conservation des données

SWEET PANTS conservera les données personnelles uniquement durant le temps raisonnablement nécessaire en fonction des besoins de réponse aux éventuelles questions ou de résolution des problèmes, d’améliorations nécessaires, d’activation de services et de réponse aux exigences de la législation applicable. Cela signifie que les données personnelles peuvent être conservées durant un temps raisonnable même après que l'utilisateur a cessé d’utiliser les services de SWEET PANTS.


List of cookies that we collect

The table below lists the cookies we collect and the information they store.

NAME OF THE COOKIES

DESCRIPTION OF THE COOKIES

CART

Association with your basket

CATEGORY_INFO

Stores category information on the page, allowing for faster page display.

COMPARE

The items you have in the list Compare products.

CURRENCY

Your monetary preference

CUSTOMER

An indicator if you are currently connected to the store.

CUSTOMER_AUTH

An indicator if you are currently connected to the store.

CUSTOMER_INFO

Encrypted version of the client group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the customer segment identifier

EXTERNAL_NO_CACHE

An indicator, which indicates whether caching is disabled or not.

FRONTEND

Your session ID on the server.

GUEST-VIEW

Allows guests to modify their orders.

LAST_CATEGORY

The last category you looked at.

LAST_PRODUCT

The most recent product you’ve seen.

NEWMESSAGE

Indicates if a new message has been received.

NO_CACHE

Indicates if it is allowed to use the cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and visit history if you requested the site.

POLL

The identifier of all the polls you recently voted on.

POLLN

Information on the polls you voted on.

RECENTLYCOMPARED

The articles you recently compared.

STF

Information about the products you sent by e-mail to your friends

STORE

Store view or selected language

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer is allowed to use cookies.

VIEWED_PRODUCT_IDS

The products you recently viewed.

WISHLIST

An encrypted list of products added to your wish list.

WISHLIST_CNT

The number of items in your wish list.

GOOGLE ANALYTICS

Collects anonymous information such as the number of visitors, how they arrived on the Sites and the pages they visited. We use this information to report and improve our performance.

FACEBOOK

Facebook uses cookies to anonymously remember that a user has clicked on a Facebook ad link to the site.

For more information: https://en-gb.facebook.com/help/cookies/


Sharing data with the payment provider

Use of Paypal payment services

If, during your order, you decide to use Paypal as an online payment service, your details will be sent to Paypal during the order process. Paypal is a service of Paypal (Europe) S.à.r.l. & Cie. SCA, 22-24 Boulevard Royal, L-2449 Luxembourg. Paypal takes on the function of online payment service and fiduciary, and offers buyer protection services. Personal data sent to Paypal usually includes your first name, last name, address, telephone number, IP address, e-mail address or other data necessary to process your order, such as the quantity of items ordered, the article number, the amount of the invoice, the percentage of taxes and billing details, etc. This information must be transferred to process your order using the payment method you have chosen, primarily to confirm your identity and manage your payment and customer relationship. Please note the following: Paypal may also transfer your personal data to subcontractors or other affiliates, to the extent necessary to fulfil the contractual obligations arising from your order or to process the personal data of your order.

Depending on the type of payment you have pre-selected in your Paypal account, which may include payment by invoice or direct debit, Paypal will forward the personal data transferred to the credit reporting agencies. The information transferred is used to identify you and verify your credit worthiness with respect to the order you placed. Please see Paypal’s privacy policy for more information about the credit reporting agencies to which Paypal transfers the data and about the data that is collected, processed, stored and transmitted by Paypal.

Subscription to the newsletter

If you subscribe to the SWEET PANTS newsletter, we will send you information about our products and services via various media, such as e-mail, any other equivalent electronic means (such as SMS, etc.). Subscription to the SWEET PANTS newsletter may result in the use of Personal Data to personalize advertising related to the products and services to which you have access by e-mail, SMS, or by one of our other electronic media or those of third parties. In case of Cookies relating to the Newsletter, please refer to the Cookies policy for more information. The user is free to give his consent for these marketing purposes. In case of refusal of processing, the user will not be kept informed of the news of SWEET PANTS. In case of refusal of profiling of the data, we cannot send the user advertising and/or in general, promotional documents and/or the newsletter concerning its own needs or preferences. If you are a registered user, you can change your preferences for sending these commercial messages under “My Account”. You can also unsubscribe at any time by following the instructions provided in each of our messages.